The Concierge: Key to Hospitality Review

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The Concierge: Key to Hospitality ReviewThis book is great. It presents the concierge as a proffesion and gives insights and valuable tips to the many activities and roles that a concierge executes. I would reccomend this book to anyone who is starting a job within a hotel or service position.The Concierge: Key to Hospitality OverviewOf all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them.

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Tourism Marketing for Cities and Towns: Using Branding and Events to Attract Tourists Review

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Tourism Marketing for Cities and Towns: Using Branding and Events to Attract Tourists ReviewThis is a good book if you are new to the industry, either as a student or as practitioner. The book covers nearly all relevant subjects. Herein lies the problem. Everything is covered, but there is no real focus or depth.If you need more than the basics, you will have to look elsewhere.
To summarize, if you need a toolkit or a how to do guide, this book is not it. If you need a basic intro level book, then the book will do. Jim Kayalar is a certified management consultant, and has consulted internationally for destination marketing companies, resorts and hotels. His corporate web site can be found at http://www.biztuneup.bizTourism Marketing for Cities and Towns: Using Branding and Events to Attract Tourists Overview

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